FAQ

  1. Where can I buy FA FAA products?

FA FAA products are available at www.fafaabeauty.com, Lazada (coming soon) & Shopee (coming soon).

  1. Can I get a catalogue of FA FAA products?

We FA FAA strongly encourage environmental sustainability; we try to minimise the usage of papers. You will be able to view FA FAA products on our website by range and by sub-range.

  1. What are the prices of FA FAA products?

Price is available on our website. Should you have any inquiries, please do not hesitate to contact FA FAA team for further details.

  1. How long should FA FAA treatment product regime last?

The longer you use, the better result.

  1. Are there any contraindications for using FA FAA products (pregnancy, etc.)?

No. There are no specific contraindications for using our products.

  1. What steps should I take if I would like to become a distributor of FA FAA?

To become a distributor, please feel free to email the secretariat of the FA FAA Sales Department at hello@fafaabeauty.com. They will then give you the contact information for the appropriate representative. We thank you for your interest in our brand.

  1. Do FA FAA products perform testing on animals?

FA FAA is a cruelty-free brand. Our products are "people-tested”.

  1. Do FA FAA products contain parabens?

One of our FA FAA mission and principles, on which the company was founded, have always steered us toward preferring pure, natural and luxury ingredients. The Company has been actively researching the use of plant-derived content alternatives to parabens and we do not manufacture any products formulated with parabens. Your health and safety are FA FAA first priorities.

  1. Do FA FAA products contain sulfates?

SLS or SLES is a “NO” for our shampoo. we FA FAA offer a sulphate-free shampoo, with mild cleansing surfactant based such as: Sodium PEG-7 Olive Oil Carboxylate, Sodium Methyl Cocoyl Taurate, Cocamidopropyl PG-Dimonium Chloride Phosphate and other surfactants derived mainly from coconut and olive to facilitate in exceptional foaming and gentle to the skin with high emollient feeling after rinse-off.

  1. When will my order be shipped? 

Orders placed before 12pm Monday to Friday will be shipped between 1-3 working days. Orders placed after 12pm, or on weekends, will be shipped on the following business day.

You will receive tracking details by email once your order has shipped.

  1. What payment methods are available?

FPX, TouchnGo eWallet, Boost, GrabPay, Credit or Debit Card